A B2B order management system can be an excellent tool for all those B2B companies that! even if they do not need an e-commerce! want to support their customers! distributors and retailers by offering a simple and completely digitalized reordering service for their products.
Unlike a B2B e-commerce! a system of this type simply allows the collection of the order! while the entire confirmation and payment Manage B2B orders procedure takes place outside the platform.
Instead of implementing classic e-commerce! it is possible to use customized web applications that allow you to implement scalable digital services to support your activities. These systems improve business efficiency by automating processes! reducing errors! freeing up dedicated resources and analyzing collected data! in short! a true 4.0 company that makes automation and process control the basis of its competitiveness.
Benefits of an Online Order Management System
- SERVICE AVAILABILITY
An online application is available 24 hours a day! every day of the year! allowing users to interact with the company and switzerland phone number list send their orders when it is most convenient for them. - SIMPLIFIES PRODUCT SELECTION
Visual access to spare parts! made up of detailed images and cross-sections! allows the customer to easily select and order the spare parts of interest. - INSTANT ORDERS
The system simplifies the order sending procedures thanks to an electronic cart and the automatic calculation of total and shipping costs. Unlike e-commerce! the payment will be made by the user through the classic channels for invoicing the goods. - AVAILABILITY MANAGEMENT
Immediate verification of component availability and updating of the same at the warehouse’s expense or upon order gil fas stigter en hub fulfillment. Possibility of predicting running out of products and intervening in time to restore available stocks. - CUSTOM PRICE LISTS
Possibility to manage customized price lists based on the distributor customer who is using the system - STATISTICS
Know statistical data on the most requested products! customers and warehouse valorization
Characteristics of a B2B e-commerce
Basically! B2B e-commerce requires domain-specific features! different from those we can find in a B2C context.
- AUTHENTICATION
First! the customer connects to your store via an authentication system. Unlike B2C! where the visitor is often someone known! here burkina faso leads the user is known: his company! his service and his commercial environment in particular. - CUSTOM CATALOGUE
Once connected! the customer sees a catalog of products previously selected for their company. The goal is to customize and create catalogs tailored to customers! in order to present only relevant products depending on the business sector! business units or customer groups. - PRODUCT COMPARISONS
Within the catalog! allowing the Manage B2B orders customer to compare products with each other reduces the margins of error in ordering. - MANAGE SPECIFIC PRICES AND DISCOUNTS
One of the most promising features of B2B e-commerce is the management of specific prices. The prices displayed may vary depending on the client companies that connect.
